Privacy PolicyEffective Date: July 2026

Monkey MICE Tour Solutions Pvt. Ltd. ("Company", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full Name
Email Address
Mobile Number
Company Name
Billing Address
Travel Preferences
Passport Details (where required)
Visa Information (where applicable)
Identity Documents submitted for travel processing

Booking Information

Travel itineraries
Hotel preferences
Flight details
Event registrations
Corporate travel requirements
MICE event information

Technical Information

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date and Time of Visit
Referral Sources

2. How We Use Your Information

Your information may be used to:

Process travel bookings and event registrations.
Provide MICE and destination management services.
Respond to inquiries and customer support requests.
Issue quotations, invoices, and confirmations.
Coordinate with airlines, hotels, transport providers, and event partners.
Improve our website, services, and customer experience.
Send booking updates, travel information, and service notifications.
Comply with legal and regulatory obligations.
Prevent fraud and enhance website security.

3. Cookies

Our website may use cookies and similar technologies to improve website performance, remember user preferences, analyze visitor behavior, and enhance your browsing experience.

You may disable cookies through your browser settings; however, doing so may affect certain website features.

4. Information Sharing

We may share your information with:

Airlines
Hotels
Visa Processing Agencies
Transportation Providers
Destination Management Companies
Payment Gateway Providers
Government Authorities where legally required
Business Partners involved in delivering requested services

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of personal information where legally permitted.
Withdraw consent where applicable.
Request a copy of the personal information we hold about you.
Object to certain processing activities as permitted under applicable law.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of those websites before providing personal information.

9. Children's Privacy

Our services are not intended for children under the age of 18 without the involvement of a parent or legal guardian. We do not knowingly collect personal information from minors unless required for travel bookings made by their guardians.

10. International Data Transfers

As part of international travel and event management services, your information may be shared with overseas hotels, airlines, destination management companies, and service providers where necessary to fulfill your booking.

11. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting on this page. We encourage users to review this policy periodically.

12. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us using the contact details provided on our website.

13. Consent

By using this website, submitting an inquiry, making a booking, or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.